Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Financial Front Desk Full-Time in Cleveland, OH, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Professional in a financial institution setting, you will be the first point of contact for visitors, helping to maintain a secure environment through access control and monitoring badge activity. Your role includes managing entry points, responding to alarms, and delivering exceptional customer service. At Allied Universal, you will thrive in a people-first culture that values teamwork, integrity, and innovative approaches to security-related challenges.

Position Type: Full Time

Pay Rate: $15.91 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist visitors, employees, and/or clients at the front desk in a professional manner.
• Monitor access to the location by verifying credentials and maintaining visitor logs in accordance with site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures.
• Provide customer service by carrying out security-related procedures and site-specific policies as directed by Allied Universal management.
• Assist with emergency response activities as needed, including communication with appropriate personnel or authorities.
• Maintain a visible presence at the front desk to help to deter unauthorized access and/or suspicious activity.
• Communicate clearly and promptly with Allied Universal management and/or client representatives regarding security-related matters as required.

Minimum Requirements:

• Being at least 21 years of age is preferred.
• CPR and first aid certification is preferred.
• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.