Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Commercial Front Desk in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal, you will provide a welcoming presence and assist with access control at a prominent commercial real estate location. Your role involves monitoring entry points, verifying credentials, and responding to security-related situations, all while delivering outstanding customer service. Join a team that values integrity, agility, and innovation, and help to deter incidents while supporting a people-first culture.

Position Type: Full Time

Pay Rate: $17.73 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Assist with emergency response activities as required, including communication with appropriate personnel and authorities.
• Maintain accurate records and logs of all activities, incidents, and observations at the front desk.
• Communicate professionally and courteously with tenants, guests, and staff to address inquiries and provide information as needed.
• Support Allied Universal management with site-specific tasks and assignments related to front desk operations.

Minimum Requirements:

• One or more years of security-related experience is preferred.
• Ability to lift more than 20 pounds is preferred.
• A guard card or license is preferred.
• Experience with access control or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.