Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Center PT in Pleasanton, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer in a dynamic tech environment, you will monitor and patrol assigned areas, helping to deter security-related incidents and respond to alarms or requests for assistance. Your role involves maintaining clear communication, providing exceptional customer service, and using technology to support daily operations. At Allied Universal, we value teamwork, reliability, and integrity, creating an engaging workplace where people come first.

Position Type: Part Time

Pay Rate: $29.70 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as appropriate.
• Monitor and respond to incidents and critical situations in a calm, problem-solving manner, utilizing communication systems to coordinate with appropriate personnel.
• Operate as a dispatcher, receiving and relaying information, dispatching security-related personnel, and maintaining detailed records of incidents and activities.
• Communicate and collaborate with on-site teams and external emergency responders as needed to address incidents and/or emergencies.
• Help to deter unauthorized activities by maintaining awareness of the location and promptly reporting suspicious behavior or activities.
• Maintain accurate documentation of all calls, incidents, and security-related activities in accordance with company and client protocols.
• Assist with coordinating security-related procedures during special events or high-traffic periods within the location.

Minimum Requirements:

• Access control or badge experience is preferred.
• Alarm panel experience is preferred.
• A valid guard card or license is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR or first aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.