Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a GSOC Operator - Grave Shift in Milpitas, CA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As a Dispatch Officer with Allied Universal at a logistics and distribution location, you will monitor and patrol assigned areas, helping to deter security-related incidents while maintaining a visible presence. You will play a key role in coordinating communications and supporting operations, all while delivering outstanding customer service. Join a team that values reliability, innovation, and integrity, and make a meaningful impact every day through teamwork and a people-first approach.

Position Type: Full Time

Pay Rate: $28.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, following site-specific policies, and participating in emergency response activities as needed.
• Monitor and respond to incidents and critical situations in a calm, problem-solving manner, coordinating with appropriate personnel as required.
• Operate dispatch systems to communicate with security-related teams and coordinate response efforts throughout the logistics and distribution location.
• Maintain accurate records of incidents, communications, and activities using site-specific reporting tools.
• Assist in controlling access to the location by verifying identification and/or credentials for visitors, employees, and contractors.
• Conduct regular checks of security-related systems and equipment to help to deter unauthorized activities within the logistics and distribution environment.
• Collaborate with Allied Universal team members to provide consistent support and maintain a visible presence at the location.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• CPR and First Aid certification is preferred.
• Comfort with using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417