Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Operations in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer serving a financial institution location, you will monitor activity, coordinate responses, and communicate with on-site teams to help to deter security-related incidents. Your role will be key in maintaining a secure environment through exceptional customer service and timely information sharing. This is a driving post. Join Allied Universal and become part of a team that values integrity, reliability, and putting people first.

Position Type: Full Time

Pay Rate: $21.54 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and operate communication systems to dispatch security-related personnel and coordinate responses to incidents within the financial institution location.
• Receive and document calls for service, emergencies, and/or security-related concerns, relaying information to appropriate personnel as needed.
• Maintain accurate records of all communications, incidents, and activities that occur during the shift.
• Assist in monitoring security-related systems such as cameras, alarms, and access control systems to help to deter unauthorized activities.
• Provide customer service to clients and visitors by following site-specific policies and procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site staff and external responders as appropriate.
• Communicate clearly and professionally with clients, visitors, and Allied Universal personnel to facilitate prompt and accurate information exchange.

Minimum Requirements:

• A minimum of three years of combined law enforcement, military, or security-related experience or a college degree is required.
• Proof of high school diploma or GED is required by the client.
• Applicants must be at least 21 years of age.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.