Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Telecom Lobby Desk in West Hollywood, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional in a dynamic tech and media location, you will be the first point of contact, warmly greeting visitors and assisting with access control and badge procedures. You will help to deter security-related incidents while providing outstanding customer service and clear communication. Join Allied Universal, where our caring culture, teamwork, and integrity create an engaging environment for both our team and the people we serve.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the premises, verifying identification and credentials in accordance with established protocols for a technology, media, and telecom location.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following Allied Universal guidelines and site instructions.
• Maintain detailed records of daily activities, incidents, and visitor logs as required for the assigned location.
• Communicate professionally with staff, visitors, and/or vendors while addressing inquiries and providing directions or information as needed.
• Support emergency response activities from the front desk position, including alerting appropriate personnel and assisting with building protocols.

Minimum Requirements:

• Experience using a computer or tablet is preferred.
• A valid guard card or license is preferred.
• Experience with alarm panels is preferred.
• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.