Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk - Weekdays in Charleston, WV, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Front Desk Security Officer with Allied Universal at a utilities location, you will be the first point of contact, greeting visitors, managing access control, and assisting with badge procedures. You will help to deter security-related incidents through your presence and exceptional customer service skills. Join a team that values integrity, teamwork, and innovation, where your communication abilities create a welcoming and secure environment for everyone entering the facility.

Position Type: Full Time

Pay Rate: $15.30 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and/or employees at the front desk by following security-related procedures and site-specific policies.
• Monitor access control at the front desk by verifying identification and credentials of individuals entering the location.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, visitor logs, and incident reports as required.
• Communicate professionally with all individuals at the location, providing assistance and information as needed.
• Assist with emergency response activities at the front desk, including coordinating with emergency personnel when appropriate.
• Help to deter unauthorized entry and/or suspicious activity by maintaining a professional and attentive presence at the front desk.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.