Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Access Control in Cleveland, TN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Access Control Officer with Allied Universal in a retail environment, you will monitor entrances and exits, verify credentials, and conduct routine patrols to help deter security-related incidents. You will interact with customers and staff, providing exceptional service while maintaining a visible presence. Join a team that values agility, reliability, and innovation, and be part of a caring culture that puts people first and always acts with integrity.

Position Type: Full Time

Pay Rate: $14.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by carrying out security-related procedures and following site-specific policies at the retail location.
• Monitor access points to help to deter unauthorized entry and/or exit, verifying credentials and permissions as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Conduct regular and random patrols throughout the retail environment and its perimeter, observing for any unusual activity or conditions.
• Assist visitors, employees, and/or customers with directions and information as needed while maintaining a professional presence.
• Document and report any security-related incidents, observations, or irregularities according to company and client procedures.
• Support emergency response activities by coordinating with Allied Universal management and local authorities when appropriate.

Minimum Requirements:

• Alarm panel experience is preferred.
• A valid guard card or license is preferred.
• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.