Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Operations in Mount Juliet, TN, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal, you will monitor and patrol assigned areas within a financial institution setting, helping to deter security-related incidents while providing exceptional customer service. You will conduct routine patrols, remain highly visible to promote a secure environment, and communicate professionally with visitors and staff. Join a team that values agility, reliability, and integrity, where your commitment and teamwork contribute to a caring and innovative workplace.

Position Type: Full Time

Pay Rate: $23.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate dispatch systems to monitor and coordinate security-related activities within the financial institution location.
• Receive and respond to calls and requests for assistance, deploying security personnel as needed.
• Maintain thorough records of incidents, communications, and daily activities in dispatch logs.
• Communicate clearly and professionally with on-site security staff, management, and emergency responders.
• Assist with access control by monitoring entry and exit points and verifying visitor credentials remotely.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Provide customer service by carrying out security-related procedures and site-specific policies, and when appropriate, emergency response activities.
• Support regular and random patrols by coordinating with on-site personnel and monitoring surveillance feeds as required.

Minimum Requirements:

• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and first aid are preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.