Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Site Patrol - Full Time in Coppell, TX, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Professional at a residential location, you will be the first point of contact for residents and visitors, providing exceptional customer service and helping to deter security-related incidents. You will monitor the front desk area, manage access, and respond to inquiries, all while upholding Allied Universal's values of teamwork, integrity, and putting people first. Join us to make a positive impact in a welcoming community environment.

Position Type: Full Time

Pay Rate: $15.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and visitors by performing security-related procedures and following site-specific policies at the front desk.
• Monitor access to the location, verifying identification and/or credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Communicate with residents, guests, and staff in a professional and courteous manner to support a welcoming environment.
• Maintain detailed and accurate logs of daily activities, visitor check-ins, and any security-related incidents.
• Assist with emergency response activities as directed, coordinating with Allied Universal management and local authorities when appropriate.
• Support Allied Universal and client policies by helping to deter unauthorized entry and/or prohibited activities at the front desk area.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.