Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Government Dispatch in Miami, FL, you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatch Officer with Allied Universal at a government location, you will monitor and coordinate security-related communications and activities, helping to deter incidents and support daily operations. Your role involves maintaining a strong presence, conducting routine checks, and providing excellent customer service to all visitors and staff. Join a team that values agility, reliability, and integrity, where your contributions make a meaningful impact every day.

Position Type: Full Time

Pay Rate: $22.22 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and operate communication systems to dispatch security-related personnel and coordinate response activities as needed.
• Receive and document calls for service, incidents, or emergencies occurring at the location, maintaining clear and accurate records.
• Relay information and instructions to on-site teams and/or emergency services in a timely and professional manner.
• Assist in the management of incident reports and logs, ensuring all relevant details are captured for follow-up.
• Provide customer service by addressing inquiries and concerns from staff, visitors, and/or the public.
• Support Allied Universal team members by facilitating communication between various parties during routine operations and critical situations.
• Help to deter unauthorized activities by maintaining awareness of ongoing situations and reporting suspicious behavior or circumstances.
• Follow site-specific policies and procedures related to security-related communications and emergency protocols.

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Client requires proof of high school diploma or GED.
• Must be at least 21 years of age.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.