Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Bonita Springs, FL, you will serve and safeguard clients in a range of industries. As a Front Desk Security Professional with Allied Universal, you will serve as the first point of contact at a dynamic location, helping to deter security-related incidents and providing outstanding customer service. You will be responsible for managing access control, assisting visitors, and responding to inquiries while upholding our values of teamwork, integrity, and a people-first approach. Join us to make a positive impact and contribute to a secure environment.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the location, verifying credentials and/or identification of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating issues as necessary.
• Maintain accurate records and logs of daily activities, incidents, and/or visitor interactions as required by site procedures.
• Communicate professionally and courteously with clients, visitors, and Allied Universal team members.
• Support in helping to deter unauthorized access and/or suspicious activity at the front desk area.

Minimum Requirements:

• At least one year of security-related experience is required.
• The ability to lift up to 20 pounds is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.