Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal at a prominent commercial real estate location, you will be the first point of contact for visitors and tenants, helping to deter security-related incidents through your presence and professionalism. Your role involves managing access control, providing exceptional customer service, and supporting a welcoming environment while upholding our core values of integrity, teamwork, and innovation. Join us to make a positive difference every day.

Position Type: Full Time

Pay Rate: $21.22 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures and following site-specific policies at the front desk location.
• Monitor access to the building by verifying identification and granting entry to authorized individuals.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Communicate clearly with building staff, visitors, and Allied Universal management regarding security-related matters.
• Document and report any security-related incidents, observations, or concerns according to site procedures.
• Assist with emergency response activities as directed, maintaining a professional and composed presence at the front desk.
• Help to deter unauthorized access and/or activities through attentive monitoring and by following established procedures.

Minimum Requirements:

• The ability to lift more than 20 pounds is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802