Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Commercial Real Estate Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal at a premier commercial real estate location, you will be the first point of contact for visitors and tenants. Your role involves monitoring access, assisting guests, and providing outstanding customer service while helping to deter security-related incidents. Join a team that values integrity, teamwork, and putting people first, making a real impact every day in a dynamic and people-focused environment.

Position Type: Full Time

Pay Rate: $21.22 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the building, verifying identification and credentials of individuals entering the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate logs of activities, observations, and any incidents that occur at the front desk.
• Assist with visitor management, including registration, issuing badges, and directing guests as needed.
• Communicate professionally with building tenants, staff, and Allied Universal management regarding security-related matters.
• Support emergency response activities when appropriate, coordinating with emergency responders and building management as directed.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• A state, county, or city issued security license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.