Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Telecom Reception Desk in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer with Allied Universal in a dynamic tech-focused location, you will be the first point of contact for visitors and employees. Your responsibilities include monitoring access, verifying credentials, and providing exceptional customer service while helping to deter security-related incidents. This role is ideal for professionals who thrive in a fast-paced environment and are committed to upholding our values of teamwork, integrity, and putting people first.

Position Type: Full Time

Pay Rate: $27.95 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist employees, visitors, and/or contractors at the front desk, providing excellent customer service while following site-specific security-related procedures and protocols.
• Monitor access points at the entrance, verifying credentials and helping to deter unauthorized entry to the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating issues as appropriate according to site guidelines.
• Maintain accurate records of visitor and contractor check-ins and check-outs, following Allied Universal and site-specific policies.
• Communicate professionally and promptly with building management, tenants, and/or Allied Universal supervisors regarding security-related concerns and incidents.
• Support emergency response activities when required, following established protocols for the location.
• Remain alert and attentive at the front desk, observing and reporting any unusual activity or security-related incidents as per Allied Universal procedures.

Minimum Requirements:

• At least one year of security-related experience is required.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• CPR or first aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417