Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Healthcare Dispatch in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer in a healthcare location, you will monitor and coordinate security-related activities to help maintain a secure environment for staff, patients, and visitors. Your responsibilities include conducting routine patrols, remaining visible to help deter incidents, and providing outstanding customer service. At Allied Universal, we value teamwork, integrity, and a people-first approach, making this an engaging opportunity to contribute in a meaningful way.

Position Type: Full Time

Pay Rate: $26.52 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate dispatch systems to monitor and coordinate security-related activities throughout the healthcare location.
• Receive and respond to incoming calls and requests for assistance, prioritizing and dispatching security personnel as needed.
• Maintain detailed logs and records of incidents, communications, and security-related events.
• Communicate and collaborate with on-site security personnel to help to deter unauthorized activities and respond to emergencies.
• Provide customer service to clients, visitors, and staff by communicating information about security-related procedures and site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for healthcare environments.
• Assist with emergency response activities, including coordinating communication between various teams and first responders when appropriate.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.