Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer – Dispatch Center Operations in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer with Allied Universal in a dynamic tech-focused environment, you will monitor and coordinate security-related activities across the location. Your role involves conducting routine patrols, maintaining a visible presence to help to deter incidents, and providing outstanding customer service and communication. Join a team that values agility, reliability, and innovation, where your contributions support a caring culture and a commitment to teamwork and integrity.

Position Type: Full Time

Pay Rate: $32.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by following security-related procedures, site-specific policies, and supporting emergency response activities as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, communicating clearly with appropriate personnel.
• Monitor and manage communications, alarms, and access control systems from a dispatch location within a technology-focused environment.
• Coordinate response teams and/or security-related personnel to incidents or events, maintaining detailed logs and records of all activities.
• Assist with the dissemination of information regarding incidents or security-related matters to relevant parties as directed.
• Conduct regular checks of system status and/or surveillance feeds to help to deter unauthorized activity within the premises.
• Collaborate with Allied Universal management and client representatives to support ongoing security-related operations and objectives.

Minimum Requirements:

• At least 3 years of combined law enforcement, military, or security-related experience or a college degree is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802