Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Residential Front Desk Operations in Newark, NJ, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer with Allied Universal at a residential location, you will be the first point of contact, greeting residents and visitors while assisting with access control and security-related procedures. Your role is crucial in helping to deter incidents through your presence and communication skills. Join a team that values integrity, collaboration, and innovation, and take pride in delivering outstanding customer service in a people-first environment.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and visitors at the front desk by carrying out security-related procedures and following site-specific policies.
• Monitor access to the residential location, verifying credentials and assisting with visitor management as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain a visible presence at the front desk to help to deter unauthorized activity and/or policy violations.
• Communicate clearly and professionally with residents, visitors, and staff to address inquiries and provide information related to the location.
• Document and report security-related incidents, maintenance issues, and/or unusual activities according to site procedures.
• Support emergency response activities as directed, coordinating with Allied Universal management and local authorities when appropriate.

Minimum Requirements:

• A state, county, or city issued security license is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Ability to lift up to 20 lbs is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.