Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Utilities Front Desk Full-Time in Monroe, NY, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Front Desk Security Officer at a utilities location, you will be the first point of contact, greeting visitors and managing access to the premises. You will help to deter security-related incidents by monitoring entry points and providing excellent customer service. This is a driving post, requiring a valid driver's license. Join Allied Universal, where teamwork, integrity, and a people-first culture create a rewarding and dynamic work environment.

Position Type: Full Time

Pay Rate: $17.00 - $18.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors and employees by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the facility, verifying identification and credentials of individuals entering the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate activity logs and incident reports as required by site procedures.
• Assist with emergency response activities as directed, communicating with appropriate personnel and/or first responders.
• Support site operations by answering phones, directing visitors, and providing information as needed.
• Help to deter unauthorized access and/or activities by maintaining a visible and professional presence at the front desk.

Minimum Requirements:

• Must be at least 21 years of age.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Be comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.