Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Operations Dispatch in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal at a prominent financial institution, you will play a key role in monitoring and coordinating security-related activities from a central location. You will help to deter incidents by maintaining clear communication, managing alarm panels, and providing outstanding customer service. Join a team that values agility, reliability, and innovation, where your contributions make a meaningful difference every day.

Position Type: Full Time

Pay Rate: $24.96 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate dispatch systems to monitor and coordinate security-related activities throughout the location, maintaining communication with on-site personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Provide customer service by carrying out security-related procedures and site-specific policies, including emergency response activities when appropriate.
• Document and report security-related incidents, observations, and communications in accordance with site protocols.
• Assist in coordinating response efforts with local authorities and/or emergency services as required by site procedures.
• Maintain accurate records of all dispatch communications and activities for auditing and review purposes.

Minimum Requirements:

• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.