Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Commercial in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors and tenants, providing a welcoming presence while assisting with access control and visitor management. Your role will involve monitoring entry points, verifying credentials, and responding to security-related incidents as needed. You will use your communication skills and professionalism to help to deter unwanted activity and deliver exceptional customer service, contributing to a positive environment. Join a team that values integrity, innovation, and putting people first.

Position Type: Full Time

Pay Rate: $20.81 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and tenants at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Maintain detailed records of visitor and contractor check-ins and check-outs, as well as any unusual activities or incidents.
• Assist with emergency response activities as directed by Allied Universal and/or client leadership, communicating clearly and promptly with relevant parties.
• Answer phones, handle inquiries, and direct individuals to appropriate contacts or locations within the building.
• Support building operations by coordinating with property management and/or facility staff as needed for security-related matters.
• Help to deter unauthorized access and/or suspicious activities through attentive presence and professional demeanor at the front desk.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be at least 21 years of age.
• Access control or badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.