Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tech Dispatch in Plano, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch professional in a dynamic tech and media location, you will play a vital role in monitoring and coordinating security-related operations to help create a secure environment. Your responsibilities will include managing communication systems, supporting access control, and assisting with incident response, all while providing outstanding customer service. At Allied Universal, we value agility, reliability, and teamwork, empowering you to make a meaningful impact every day while upholding our commitment to integrity and a people-first culture.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and manage incoming and outgoing communications at the dispatch center to support security-related operations within a technology-focused environment.
• Coordinate response activities during incidents and critical situations, maintaining a calm and problem-solving demeanor.
• Document and relay information regarding security-related incidents, emergencies, or unusual activity to appropriate personnel and/or emergency services.
• Utilize site-specific technology and communication systems to support the flow of information and dispatch instructions as needed.
• Follow established procedures and site-specific policies when responding to requests for assistance or during emergency response activities.
• Provide customer service to clients, visitors, and staff by addressing inquiries and supporting security-related needs.
• Support Allied Universal team members and site personnel by facilitating timely and accurate communication between on-site staff and off-site resources.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Must be at least 21 years of age.
• CPR and First Aid certification is preferred.
• Experience with access control and/or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.