Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Welcome Attendant in Chicago, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Officer with Allied Universal at a bustling retail or mall location, you will be the welcoming face for visitors and tenants, providing excellent customer service while managing access and monitoring activity from a central point. Your presence will help to deter potential security-related incidents, and your ability to use computers or tablets will support daily operations. Join a team that values integrity, innovation, and putting people first, where you can make a meaningful impact through your professionalism and commitment to a positive environment.

Position Type: Full Time

Pay Rate: $17.30 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Benefits: medical, dental, vision, 401k, and life insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet visitors and employees in a professional manner at the front desk of the retail location.
• Monitor access to the premises by verifying identification and/or credentials of individuals entering the building.
• Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific policies and procedures.
• Serve as a point of contact for emergency response activities, notifying appropriate personnel as needed.
• Document and report any security-related incidents, observations, or concerns according to Allied Universal protocols.
• Assist with customer service inquiries and provide directions or information to visitors and tenants as needed.
• Support the implementation of security-related procedures to help to deter unauthorized access or activities at the location.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.