Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Mall Welcome Desk in Oak Brook, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Officer at a high-end retail location, you will be the first point of contact for guests and staff, helping to create a welcoming atmosphere while supporting security-related protocols. Your presence will help to deter incidents and promote a secure environment. You will interact with visitors, provide exceptional customer service, and communicate clearly with both clients and team members. At Allied Universal, we value agility, reliability, and innovation, and our people-first culture means you'll be part of a supportive team that acts with integrity and delivers through teamwork.

Position Type: Full Time

Pay Rate: $20.60 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Benefits: Paid Orientation + Medical, Dental, & Vision Insurance & 401k
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and employees at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access control at the entrance, verifying identification and credentials as appropriate for the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain a visible presence at the front desk to help to deter unauthorized entry and/or suspicious activities.
• Assist with visitor management, including logging visitors and issuing temporary credentials when required.
• Communicate professionally with all individuals entering or exiting the location, providing directions and/or information as needed.
• Document and report security-related incidents, unusual activities, and/or emergencies according to site procedures.
• Coordinate with Allied Universal management and/or local emergency services during emergency response activities.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.