Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Access Control in Richardson, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal, you will play a key role in supporting security-related operations at a commercial real estate location. You will monitor and coordinate communications, manage access control, and respond to alarms, helping to deter incidents while providing exceptional customer service. Your presence and attentiveness will contribute to a welcoming environment, reflecting our commitment to putting people first and delivering reliable, innovative solutions as part of a collaborative team that always acts with integrity.

Position Type: Full Time

Pay Rate: $18.53 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate dispatch systems to monitor and coordinate security-related activities throughout the commercial real estate location.
• Receive and relay information regarding incidents, emergencies, and routine matters to appropriate personnel in a calm, problem-solving manner.
• Maintain communication with on-site security-related staff and provide support as needed for incident response or patrol activities.
• Document all calls, incidents, and security-related activities promptly and accurately according to site-specific policies.
• Support Allied Universal and client protocols by following site-specific post orders and procedures.
• Assist in monitoring access control systems and video surveillance equipment to help to deter unauthorized access or activities.
• Provide customer service to clients, tenants, and visitors by responding to inquiries and reporting concerns as appropriate.
• Participate in emergency response activities following established protocols and assist in coordinating resources as needed.

Minimum Requirements:

• Access control or badge experience is preferred.
• Alarm panel experience is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.