Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Henrico, VA, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk professional with Allied Universal, you will be the welcoming face at the location, assisting visitors and team members while supporting security-related protocols. Your role will involve maintaining a professional presence, monitoring access, and responding to inquiries with outstanding customer service. You will help to deter incidents by remaining alert and approachable, embracing our values of reliability, teamwork, and integrity. This is an exciting opportunity to be part of an agile, people-focused company that values innovation and puts people first.

Position Type: Part Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at the front desk location.
• Respond to incidents and critical situations in a calm, problem-solving manner while stationed at the front desk.
• Monitor access to the premises by verifying identification, logging visitor information, and maintaining awareness of people entering and leaving the location.
• Assist with the implementation of security-related protocols and help to deter unauthorized access at the front desk area.
• Communicate professionally with clients, visitors, and staff to address inquiries or concerns and/or direct them appropriately.
• Maintain accurate records and documentation related to daily activities and incidents encountered during the shift at the front desk.

Minimum Requirements:

• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.