Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Unarmed Retail Patrol Officer in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will play a key role in helping to deter security-related incidents within a vibrant retail and mall environment. You will conduct regular patrols throughout the location, remain highly visible to promote a secure atmosphere, and engage with visitors and tenants to provide outstanding customer service. Your presence and professionalism will support a welcoming environment, while your agility and reliability reflect the core values of Allied Universal. Join our team and contribute to a caring culture where integrity, innovation, and teamwork drive our commitment to those we serve.

Position Type: Full Time

Pay Rate: $24.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by carrying out security-related procedures and site-specific policies, and when appropriate, respond to emergencies.
• Respond to incidents and critical situations in a calm, problem-solving manner, supporting a positive environment for visitors and staff.
• Conduct regular and random patrols throughout the retail mall and its perimeter to help to deter unwanted activity and identify any potential concerns.
• Maintain a visible presence to help to deter theft, vandalism, and/or disruptive behavior within the retail location.
• Observe and report any suspicious activities or hazards to the appropriate parties, following Allied Universal protocols.
• Support emergency response activities as required, assisting with evacuations and/or other procedures as directed.
• Interact professionally with visitors, tenants, and staff to address questions and provide directions or assistance as needed.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• It is preferred that candidates are able to lift more than 20 pounds.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• It is preferred that candidates are comfortable using a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417