Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Retail in Romeoville, IL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk professional in a retail and mall location, you will be the first point of contact for visitors and employees, helping to maintain a welcoming and secure environment. Your responsibilities include access control, monitoring entry and exit activity, responding to inquiries, and providing exceptional customer service. You will utilize computer or tablet systems to support security-related functions, all while embodying Allied Universal's values of teamwork, integrity, and a people-first approach. Join us to play a vital role in creating a positive experience for everyone at the location.

Position Type: Part Time

This is a Part Time Position and Not Eligible for Health Benefits or 401k

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and employees at the front desk by carrying out security-related procedures and site-specific policies related to a retail or mall environment.
• Monitor entry and exit points at the front desk to help to deter unauthorized access and/or suspicious activity within the location.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, escalating issues as necessary according to Allied Universal protocols.
• Maintain accurate records of visitor and employee check-ins and check-outs, assisting with identification and/or access badges as required by site policies.
• Communicate clearly and professionally with all individuals entering the premises, addressing questions and/or concerns in accordance with Allied Universal training and client requirements.
• Assist with emergency response activities from the front desk position, including promptly notifying appropriate personnel and/or first responders when required.

Minimum Requirements:

• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.