Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Front Entry in Milford, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Officer with Allied Universal at a busy retail or mall location, you will play a key role in creating a welcoming and secure environment for visitors and tenants. Your primary responsibilities will include greeting guests, assisting with inquiries, monitoring entry points, and responding to security-related incidents as needed. You will deliver exceptional customer service while helping to deter unwanted activity through your presence and communication skills. If you thrive in a dynamic environment and enjoy interacting with people, this opportunity is perfect for you.

Position Type: Part Time

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide excellent customer service to visitors, tenants, and staff at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verifying credentials of individuals entering or exiting, and maintaining accurate visitor logs as required.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, collaborating with local authorities or emergency responders when necessary.
• Communicate information and/or directions to visitors and tenants in a professional manner while supporting a welcoming environment.
• Help to deter unauthorized activity at the front desk area through attentive presence and adherence to protocols.
• Report security-related observations, incidents, and/or concerns to Allied Universal supervision promptly and accurately.
• Assist with emergency response activities at the location following established procedures.

Minimum Requirements:

• CPR certification is preferred.
• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.