Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Specialist in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a prominent commercial real estate location, you will be the first point of contact for all visitors and tenants. You will help to deter security-related incidents by managing access points, verifying credentials, and providing exceptional customer service. Your presence and communication skills will contribute to a welcoming environment while upholding Allied Universal's values of reliability, agility, and teamwork. If you are passionate about creating a positive experience while supporting a secure environment, this opportunity is ideal for you.

Position Type: Full Time

Pay Rate: $18.03 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist visitors and employees at the front desk, providing professional customer service as a representative of Allied Universal.
• Monitor access to the building by verifying identification and credentials, helping to deter unauthorized entry into the location.
• Respond to incidents and critical situations at the front desk in a calm and problem-solving manner, following site-specific procedures.
• Document and report any security-related activities, observations, or incidents as required by site policies.
• Maintain awareness of surroundings at the front desk area and communicate any unusual activity to the appropriate personnel.
• Follow location-specific policies and procedures when addressing security-related matters and/or assisting with emergency response activities.
• Provide information and assistance to tenants, vendors, and guests in a courteous and professional manner.

Minimum Requirements:

• Applicants must be able to speak, read, and write fluent Spanish.
• A guard card or license is preferred.
• Experience using a computer or tablet is preferred.
• Experience with access control or badge systems is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.