Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk - Full Time in Chicago, IL, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk professional with Allied Universal at a residential location, you will be the first point of contact for residents and visitors, providing a welcoming presence and assisting with access control. Your role involves monitoring entry points, responding to inquiries, and delivering exceptional customer service while helping to deter security-related incidents. Joining our team means embracing our culture of teamwork, integrity, and innovation, where your commitment to people-first service makes a real impact every day.

Position Type: Full Time

Pay Rate: $21.35 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide excellent customer service to residents, guests, and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access control to help to deter unauthorized entry and/or activity within the residential location.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Communicate and coordinate with Allied Universal management, property staff, and emergency responders as needed.
• Maintain accurate records of daily activities, incidents, and visitor logs as required by site-specific protocols.
• Remain alert and attentive to activities at the front desk, promptly addressing inquiries and reporting concerns.
• Support emergency response activities when appropriate by following established procedures and providing pertinent information.

Minimum Requirements:

• Client requires proof of a high school diploma or GED.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.