Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Utilities Dispatch Flex in Burr Ridge, IL, you will serve and safeguard clients in a range of industries such as Utilities, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Dispatch Officer with Allied Universal at a utilities location, you will play a pivotal role in monitoring and coordinating security-related activities to help provide a secure environment for all personnel and visitors. Your responsibilities include managing access control, maintaining clear communication with on-site teams, and assisting with incident response. This position values strong customer service and reliability, offering you opportunities to leverage your technology skills while working in a dynamic setting. Join a team where your contributions are valued and your commitment to integrity and teamwork is celebrated.

Position Type: Flex

This is a Part Time Position and Not Eligible for Health Benefits or 401k

Pay Rate: $20.10 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and operate dispatch systems to coordinate security-related activities within the utilities location.
• Receive and relay information between security personnel and site management to facilitate prompt response to incidents and/or service requests.
• Maintain detailed logs and records of all calls, incidents, and communications occurring during the shift.
• Assist with the implementation of site-specific policies and security-related procedures as directed.
• Provide customer service by addressing inquiries and concerns from staff, visitors, and/or contractors in a professional manner.
• Respond to incidents and critical situations in a calm, problem-solving manner and contact appropriate personnel as required.
• Support regular and random patrol operations by dispatching officers and tracking their status.
• Participate in emergency response activities by communicating emergency information and coordinating resources as instructed by site protocols.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.