Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard - Financial Desk Monitor in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer with Allied Universal at a leading financial institution, you will be the first point of contact for visitors and employees, providing exceptional customer service and communication. Your primary responsibilities include monitoring access, verifying credentials, and helping to deter security-related incidents within a dynamic, professional environment. You will utilize computer or tablet systems to manage access control and may interact with alarm panels as part of your daily duties. Join our agile and caring team, where integrity and teamwork are at the heart of everything we do.

Position Type: Full Time

Pay Rate: $21.06 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, visitors, and employees by following security-related procedures and site-specific policies at the front desk.
• Monitor access to the facility by verifying identification and/or credentials of individuals entering the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain accurate records and logs of visitor activity, deliveries, and incidents as required.
• Communicate professionally and clearly with clients, visitors, and Allied Universal management regarding security-related matters.
• Support emergency response activities, including alerting appropriate personnel and coordinating with first responders as needed.
• Help to deter unauthorized access and/or suspicious activity by maintaining a professional presence at the front desk.

Minimum Requirements:

• Experience with access control systems and/or badge systems is preferred.
• Possession of a valid guard card or license is preferred.
• Comfort with using a computer or tablet is preferred.
• Current CPR certification is preferred.
• Experience with alarm panels is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.