Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Specialist Telecom in Clarksville, TN, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch Officer supporting tech-driven environments, where you'll monitor and oversee access control systems, conduct regular patrols, and respond to incidents to help deter security-related concerns. In this dynamic role, you'll utilize technology and provide exceptional customer service while communicating clearly with both team members and visitors. You'll be part of an agile and reliable team that values innovation, teamwork, and integrity, while helping to create a welcoming and secure experience for everyone at this cutting-edge location.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and operate communication systems to dispatch personnel and relay information as needed at the location.
• Receive, evaluate, and prioritize incoming calls and requests for service, providing timely responses in accordance with site-specific procedures.
• Maintain accurate logs and records of all incidents, dispatch activities, and security-related events.
• Coordinate with security-related personnel and local emergency responders during incidents and/or emergencies.
• Assist with access control by monitoring entry points and verifying credentials as directed.
• Support Allied Universal team members by providing clear communication and updates regarding ongoing incidents.
• Help to deter unauthorized access and/or suspicious activity by maintaining a visible presence through monitoring systems and communication.
• Provide customer service to clients by following security-related procedures, site-specific policies, and supporting emergency response activities.

Minimum Requirements:

• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• CPR and/or First Aid skills are preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.