Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Front Desk in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk professional in a bustling retail and mall location, you will be the first point of contact, welcoming visitors and assisting guests while helping to deter security-related incidents through your attentive presence. You will provide exceptional customer service, maintain clear communication, and uphold Allied Universal's values of teamwork, integrity, and innovation. This role offers the unique opportunity to engage with a diverse community and contribute to a caring and people-first environment where reliability and agility are valued every day.

Position Type: Part Time

Pay Rate: $17.10 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and/or employees by following security-related procedures and site-specific policies at the front desk of the location.
• Monitor access to the premises, verifying credentials and assisting with visitor management to help to deter unauthorized entry.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, escalating issues as needed according to established protocols.
• Maintain a visible presence at the front desk to help to deter potential security-related incidents within the retail environment.
• Communicate clearly and professionally with property management, tenants, and/or visitors while addressing inquiries and providing directions or assistance.
• Document and report security-related incidents, unusual activities, and/or emergencies according to Allied Universal and client procedures.
• Assist with emergency response activities, such as alerting emergency services or guiding individuals during emergencies, in accordance with site protocols.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.