Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Front Desk in Rochester, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer with Allied Universal at a residential location, you will be the first point of contact for residents and visitors, providing a welcoming presence while supporting security-related protocols. Your role involves assisting with visitor management, monitoring access points, and helping to deter incidents through strong communication and exceptional customer service. You will embody Allied Universal's values of agility, reliability, and innovation, all while fostering a caring and respectful environment. Join our team to deliver outstanding service and make a positive impact in a residential community setting.

Position Type: Full Time

Pay Rate: $16.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet residents, guests, and/or visitors in a professional and courteous manner while monitoring access to the building.
• Monitor the front desk area and entryways to help to deter unauthorized access and/or activity.
• Follow site-specific procedures and protocols as outlined by Allied Universal and the location's policies.
• Respond to incidents and/or critical situations at the front desk in a calm and problem-solving manner.
• Maintain accurate logs and documentation related to visitor entries, incidents, and/or security-related activities.
• Provide customer service while handling inquiries and assisting residents, guests, and/or visitors as needed.
• Work collaboratively with other Allied Universal personnel and site staff to support the security-related needs of the location.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.