Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Operations Tech in Clarksville, TN, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer in a dynamic tech-focused location, you will help to deter security-related incidents by monitoring and coordinating responses from a central hub. You will conduct routine communications, remain highly visible, and interact regularly with onsite personnel to provide exceptional customer service. This role offers the opportunity to contribute to a secure and welcoming environment where teamwork, integrity, and innovation are valued every day at Allied Universal. Bring your commitment to service and strong communication skills to a team that puts people first.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate as a central communication point for security-related activities, assisting with the coordination of responses to incidents and emergencies.
• Monitor surveillance systems, alarms, and access control systems to help to deter unauthorized activity within the data center location.
• Receive and document incident reports, dispatching appropriate personnel to various areas as needed.
• Communicate with on-site personnel and Allied Universal leadership regarding security-related concerns or developing situations.
• Maintain accurate logs of all incidents, dispatches, and communications in accordance with site-specific policies.
• Provide customer service to employees, contractors, and visitors by addressing inquiries and facilitating access protocols as appropriate.
• Assist in the implementation of site-specific policies and procedures, and when appropriate, emergency response activities.

Minimum Requirements:

• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• A valid guard card or license is preferred.
• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.