Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Tech Dispatch Access Control in Clarksville, TN, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer with Allied Universal at a leading tech location, you will play a key role in monitoring and responding to security-related incidents from a state-of-the-art command center. Your responsibilities will include coordinating communications, managing incident reports, and leveraging technology to support onsite teams. You will help to deter unwanted activity while delivering outstanding customer service and clear communication. Join our agile, reliable, and innovative team, where our people-first culture and commitment to integrity will empower you to make a difference every day.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, following site-specific policies, and responding to emergencies as appropriate.
• Monitor and manage communication systems to dispatch security-related personnel and resources throughout the location as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site teams and local emergency services as needed.
• Maintain clear and accurate records of all dispatched activities, incident reports, and communication logs for the location.
• Utilize security-related technology and equipment to monitor site conditions and communicate updates to relevant personnel.
• Help to deter unauthorized access and activities by maintaining awareness of site operations and reporting any suspicious behavior or incidents to the appropriate parties.
• Support Allied Universal team members by providing information and guidance related to dispatch protocols and site procedures.

Minimum Requirements:

• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A state, county, or city issued security-related license is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.