Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Unarmed Retail Patrol in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer at a prestigious retail location, you will actively monitor and patrol assigned areas, helping to deter security-related incidents while maintaining a visible presence. You will provide exceptional customer service and clear communication, supporting a positive experience for all visitors. This is a driving post, so you will operate a vehicle as part of your patrol responsibilities. Join a team at Allied Universal that values reliability, innovation, and teamwork, where people always come first and integrity guides our actions.

Position Type: Full Time

Pay Rate: $27.80 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures and adhering to site-specific policies, including responding appropriately to emergencies when needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols.
• Conduct regular and random unarmed patrols throughout the retail location and its perimeter to help to deter unwanted activity and support a welcoming environment.
• Monitor entrances, exits, and key areas within the location to observe for unusual or suspicious activity and report findings as required.
• Document incidents and complete daily activity reports accurately, maintaining clear communication with Allied Universal management and site contacts.
• Assist with wayfinding, provide directions to visitors, and support customer interactions in a professional manner.

Minimum Requirements:

• A valid driver’s license is required in the state where the job is located.
• Customer service experience is preferred.
• A state, county, or city issued security license is preferred.
• A guard card or license is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.