Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Mall Patrol Specialist in Hagerstown, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal at a busy retail distribution location, you will monitor and patrol assigned areas, maintaining a visible presence to help to deter security-related incidents. Your responsibilities will include conducting routine patrols, providing exceptional customer service to staff and visitors, and communicating clearly with team members. Join a team that values agility, reliability, innovation, and teamwork, where your commitment to putting people first and acting with integrity truly makes a difference every day.

Position Type: Part Time

Pay Rate: $18.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by assisting visitors, employees, and/or customers at the location and maintaining a professional presence.
• Carry out security-related procedures and follow site-specific policies as directed by Allied Universal and client requirements.
• Help to deter unwanted activity by conducting regular and random patrols throughout the retail distribution facility and surrounding perimeter areas.
• Respond to incidents and critical situations calmly, utilizing problem-solving skills to address the situation appropriately.
• Report security-related incidents, suspicious behavior, or hazards to the appropriate Allied Universal personnel and/or site contacts.
• Support emergency response activities as needed, including following established protocols for evacuation or medical events.
• Maintain detailed and accurate records of patrols, observations, and any incidents encountered during the shift.
• Adapt to changing working environments and conditions as required by the location.

Minimum Requirements:

• Customer service experience is preferred.
• A state, county, or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.