Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Alpharetta, GA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer with Allied Universal at a commercial real estate location, you will welcome and assist visitors, monitor access points, and respond to security-related incidents with professionalism and care. Your role will involve using alarm panels, managing access control systems, and delivering outstanding customer service while supporting a secure environment. You will play a key part in helping to deter incidents through your presence at the front desk, utilizing technology and your communication skills to create a positive experience for everyone who enters the building. Join a team that values integrity, innovation, and putting people first.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and/or tenants by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the premises by verifying credentials and issuing visitor badges, as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed logs of daily activities, incidents, and unusual occurrences at the front desk.
• Support emergency response activities as directed, including communication with building management and/or emergency personnel.
• Assist in helping to deter unauthorized activity by maintaining a professional presence in the lobby or reception area.
• Answer phones and direct calls or provide information as appropriate for the location.

Minimum Requirements:

• Alarm panel experience is preferred.
• Experience with access control or badge systems is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.