Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Front Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer with Allied Universal at a residential location, you will be the first point of contact for residents and guests, providing a welcoming presence and helping to deter security-related incidents through your professionalism and attentive service. You will manage visitor access, respond to inquiries, and communicate important information while upholding our values of integrity, teamwork, and people-first service. Your role is essential in creating a secure and positive environment for everyone at the property.

Position Type: Full Time

Pay Rate: $17.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and/or visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying credentials and assisting with visitor management in accordance with established protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting the appropriate personnel or emergency services as needed.
• Maintain clear and accurate records of daily activities, incidents, and/or unusual occurrences as required by Allied Universal and site guidelines.
• Communicate professionally with residents, guests, and staff to address questions, concerns, or security-related issues.
• Support security-related operations at the front desk by following post orders and contributing to a welcoming environment.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.