Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Healthcare Dispatch Center in Miami, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer with Allied Universal in a healthcare location, you will play a vital role in helping to maintain a secure environment for patients, visitors, and staff. Your responsibilities include monitoring security-related systems, coordinating responses, and communicating crucial information to on-site teams. You will remain attentive to access points and support security-related operations with professionalism and empathy. This position offers a dynamic opportunity to make a positive impact through exceptional customer service, teamwork, and integrity—reflecting Allied Universal's commitment to putting people first.

Position Type: Full Time

Pay Rate: $16.54 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate and monitor communication systems, such as radios and telephones, to coordinate security-related activities within the healthcare location.
• Receive, evaluate, and prioritize incoming calls and/or requests for security-related assistance, dispatching appropriate personnel as needed.
• Document and maintain accurate logs of incidents, calls, and activities occurring during the shift.
• Provide customer service by assisting staff, visitors, and/or patients with security-related inquiries and concerns.
• Monitor electronic surveillance systems to help to deter unauthorized access and/or suspicious activities in and around the location.
• Communicate critical information to on-site Allied Universal personnel and on-site management during emergency situations.
• Follow site-specific procedures and protocols when responding to incidents or emergencies.
• Support Allied Universal officers by relaying information and coordinating responses to incidents throughout the healthcare facility.

Minimum Requirements:

• You must be at least 21 years of age.
• A state, county, or city issued security license is preferred.
• Experience with access control and/or badge systems is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.