Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Lobby Desk in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a residential location, you will be the first point of contact for residents and guests, providing a welcoming presence while managing access control and monitoring entry points. You will help to deter security-related incidents through attentive observation and outstanding customer service, responding promptly to inquiries and creating a positive experience for everyone who enters. Join a team that values reliability, integrity, and innovation while putting people first every day.

Position Type: Part Time

Pay Rate: $29.78 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access control at the main entrance, verifying identification and maintaining visitor logs as required by site protocols.
• Respond promptly to incidents and critical situations in a calm, problem-solving manner, following emergency response procedures when appropriate.
• Communicate professionally with residents, guests, and property management to address inquiries and/or concerns.
• Document and report all security-related incidents, unusual activities, and maintenance issues according to Allied Universal and site-specific guidelines.
• Assist with the implementation of security-related procedures to help to deter unauthorized access to the property.
• Monitor security-related systems such as cameras and alarms from the front desk, and report any irregularities as directed.

Minimum Requirements:

• Must be at least 21 years of age.
• Customer service experience is preferred.
• Ability to lift more than 20 lbs is preferred.
• A valid guard card or license is preferred.
• Experience with access control and/or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.