Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard - Mall Patrol Customer Service in NEW YORK, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As an unarmed patrol professional with Allied Universal at a bustling retail location, you will monitor and patrol assigned areas to help maintain a secure environment for shoppers and staff. By conducting regular foot patrols and remaining highly visible, you help to deter potential security-related incidents and deliver outstanding customer service. Your approachable demeanor and commitment to our values of teamwork, integrity, and people-first culture contribute to a positive experience for everyone at the location.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within the retail location.
• Respond to incidents and critical situations in a calm, problem-solving manner, offering support to clients, employees, and patrons of the location.
• Conduct regular and random patrols throughout the retail environment and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any suspicious behavior, hazards, or security-related concerns to management and/or law enforcement as required.
• Maintain a visible presence to help to deter theft, vandalism, and other unwanted activity within the retail environment.
• Assist with access control, crowd management, and/or guidance of visitors as needed based on the needs of the location.
• Complete all required documentation and incident reports in a timely and accurate manner as outlined by Allied Universal and client procedures.
• Collaborate with site management and Allied Universal supervisors to address ongoing security-related concerns or changes in procedures.

Minimum Requirements:

• A state, county, or city issued security license is preferred.
• A valid guard card or license is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.