Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Mall Patrol Specialist in Aberdeen, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol a dynamic retail environment, helping to deter security-related incidents through high visibility and attentive presence. You will conduct regular patrols across the location, interact with visitors and staff, and provide outstanding customer service while assisting with security-related concerns. Your commitment to teamwork and integrity supports a welcoming atmosphere where people come first. Join us to make a meaningful impact and be part of an agile and reliable team in a fast-paced retail setting.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and responding to situations as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Conduct regular and random patrols throughout the retail location and its perimeter, observing for unusual activity and helping to deter unauthorized behavior.
• Monitor entrances, exits, and sensitive areas to help control access and observe for security-related concerns.
• Report incidents, suspicious activities, and/or maintenance issues according to site protocol.
• Collaborate with local staff and law enforcement as needed during emergencies or incidents.
• Remain alert and attentive while on duty to help promote a secure environment for employees and guests.

Minimum Requirements:

• Must be at least 21 years of age.
• Customer service experience is preferred.
• Experience using a computer or tablet is preferred.
• CPR or First Aid certification is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.