Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a GSOC Operator in Arlington, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal, you will play a key role in maintaining a secure environment at a financial institution location. Your primary responsibilities include monitoring and patrolling assigned areas, assisting with access control, and providing outstanding customer service. You will help to deter security-related incidents through your visible presence and prompt communication, ensuring that all protocols are followed. At Allied Universal, we value teamwork, integrity, and putting people first, creating a supportive environment where you can grow and make a difference every day.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and manage all incoming and outgoing communications at the dispatch center, maintaining accurate logs of incidents and activities.
• Coordinate with on-site personnel and law enforcement as needed to provide timely responses to security-related incidents within financial institution locations.
• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, including emergency response activities when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols and client-specific guidelines.
• Utilize computer systems and communication devices to relay information, dispatch personnel, and document events as required.
• Assist in monitoring security-related systems such as access control and surveillance equipment to help to deter unauthorized activity.
• Maintain confidentiality of sensitive information encountered during daily operations.

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Must be at least 21 years of age.
• Customer service experience is preferred.
• Experience with access control and/or badge systems is preferred.
• A valid driver’s license is preferred for primarily driving posts.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.