Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Financial Dispatch Specialist in Farmington, MI, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a financial institution location, you will play a key role in supporting security-related operations by monitoring systems and coordinating responses to incidents. You will help to deter potential security-related issues through consistent observation and strong communication, while providing exceptional customer service to staff and visitors. Allied Universal values agility, reliability, and innovation, and our team members benefit from a caring and people-first culture. Join us to be part of a collaborative environment where integrity and teamwork drive every interaction.

Position Type: Full Time

Pay Rate: $20.15 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Operate as a central communication point for the site, handling incoming calls and coordinating responses to incidents and requests.
• Monitor surveillance systems and alarm panels, reporting any irregularities or security-related concerns to the appropriate personnel.
• Dispatch security personnel to various locations within the financial institution as required, maintaining accurate logs of all dispatch activities.
• Support customer service efforts by providing information and assistance to staff, visitors, and/or clients as needed.
• Assist with access control by monitoring entry and exit points and verifying credentials as appropriate for the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific protocols and procedures.
• Work closely with Allied Universal team members and on-site contacts to help to deter unwanted activity and help to maintain a secure environment.
• Document and report all incidents, observations, and security-related activities in a thorough and timely manner.
• Conduct regular checks of communication equipment and systems to confirm operational readiness.

Minimum Requirements:

• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Experience with access control and/or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.