Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Flex Dispatch Specialist in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Dispatch Officer with Allied Universal at a financial institution location, you will play a key role in monitoring and coordinating security-related operations. Your responsibilities include managing access control, responding to incidents, and communicating vital information to on-site teams to help to deter potential incidents. You will have the opportunity to utilize your computer and badge experience while providing exceptional customer service and support. Join a team that values reliability, agility, and integrity, and take pride in making a difference in a dynamic environment where people come first.

Position Type: Flex

Pay Rate: $36.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and operate dispatch communication systems to coordinate security-related responses within the financial institution location.
• Serve as a primary point of contact for incoming calls and requests, prioritizing and directing them to the appropriate personnel or departments.
• Document and report incidents, suspicious activities, and/or emergencies according to established site-specific procedures.
• Collaborate with on-site security-related personnel to help to deter unauthorized access and maintain a secure environment.
• Provide customer service by answering inquiries and assisting clients, visitors, and staff in a professional manner.
• Assist in coordinating emergency response activities and communicate critical information to relevant stakeholders.
• Maintain detailed records of shift activities and incident reports as required by site policies.
• Support regular communication checks and follow up on all dispatched calls to help promote appropriate response and resolution.

Minimum Requirements:

• Have at least 3 years of combined law enforcement, military, or security-related experience, or possess a college degree.
• Provide proof of a high school diploma or GED as required by the client.
• Be at least 21 years of age.
• Be comfortable using a computer or tablet, which is preferred.
• Have experience with access control or badge systems, which is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.