Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Education Access Desk in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Education, and more.

As a Front Desk Security Professional with Allied Universal in an educational setting, you will be the first point of contact for all visitors, helping to create a welcoming atmosphere while assisting with security-related processes. Your responsibilities will include monitoring access, checking badges, and providing exceptional customer service to students, faculty, and guests. This role is ideal for someone who values teamwork, communication, and making a positive impact on the community by helping to deter security-related incidents and supporting a culture built on integrity and care.

Position Type: Full Time

Pay Rate: $16.25 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to individuals at the front desk by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor access to the location by verifying identification and/or visitor credentials according to established protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, assisting with communication between visitors, staff, and emergency personnel as needed.
• Assist with visitor management processes, including signing in guests and providing information as requested.
• Serve as a visible Allied Universal representative at the front desk to help to deter unauthorized activity through professional presence and attentive service.
• Document and report incidents or unusual activities in accordance with site-specific guidelines.
• Support a welcoming and orderly environment by addressing inquiries and directing individuals to appropriate resources or locations.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must be at least 21 years of age.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.